7 products
7 products
Red Fantasy tulle hooded cape
Write a review
Shipping calculated at checkout.
♥MATERIALS
tulle
____________________________________________________
♥DESCRIPTION
Gorgeous sheer red hooded cape made of tulle. It will make every your look mysterious and luxurious. The cape will be perfect for complementing your fantasy or gothic dress. It is possible to recreate this cape with other materials and coloring, just write to us, and we will choose the best fabric special for you.
____________________________________________________
♥DETAILS
The standard back length is 55 inches (140 cm). If you want more or less, please, write to us. The cape is made to order
____________________________________________________
♥SHIPPING
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
| From Ukraine | Ready to dispatch in 1–3 days |
Need it by a specific date? Contact seller
Returns and exchanges accepted
Exceptions may apply.
____________________________________________________
♥CUSTOM ORDERS
It is possible to recreate this costume with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
- See all our Cloaks & Capes collection
- Check out our store on Etsy
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Red Fantasy tulle hooded cape | USA domestic shipping
Write a review
Shipping calculated at checkout.
♥MATERIALS
tulle
____________________________________________________
♥DESCRIPTION
Gorgeous sheer red hooded cape made of tulle. It will make every your look mysterious and luxurious. The cape will be perfect for complementing your fantasy or gothic dress. It is possible to recreate this cape with other materials and coloring, just write to us, and we will choose the best fabric special for you.
____________________________________________________
♥DETAILS
The standard back length is 55 inches (140 cm). If you want more or less, please, write to us. The cape is made to order
____________________________________________________
♥SHIPPING
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
| From Ukraine | Ready to dispatch in 1–3 days |
Need it by a specific date? Contact seller
Returns and exchanges accepted
Exceptions may apply.
____________________________________________________
♥CUSTOM ORDERS
It is possible to recreate this cloak with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
- See all our Cloaks & Capes collection
- Check out our store on Etsy
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Luxury custom commission dress
Write a review
Shipping calculated at checkout.
Are you looking for something special made just for you? Do you have a dream and want somebody to make it come true?
So, we are here for you to tailor your dream!
DressArtMystery team gladly accepts the custom orders and is a real pro in it.
We put a lot of attention to all details and processes, so you will get exactly what you want and even more. Luxury fabrics, handmade embroidery and embellishments, proper patterns made according to your measurements - all of this about your future dress.
=SO, HOW IT WORKS?=
First, we would ask you to answer a few questions:
1. What would you like? Please send us your ideas or some references, so that we can understand as many details of the future work as possible.
2. Would you like it to be an exclusive and one-of-a-kind order or you wouldn’t mind us making copies in the future? This will influence the price, usually exclusive orders are about twice more expensive.
3. What materials would you prefer? Do you like natural fabrics only or artificial ones are OK as well?
4. Do you have any specific date you need the order? We need to understand the time terms for production and delivery.
Based on this information, our team will discuss the order and calculate the approximate cost. Maybe, we will have to ask a few additional questions about the details.
=PRICING AND PAYMENTS=
Please mind that $1000 is the start price for custom orders and we have to know more details about your dress or costume to calculate it precisely.
The final cost is known after finishing the work, it may vary slightly from the approximate one because it’s pretty difficult to calculate everything in advance if we never worked on this dress before.
If your budget is strictly limited, we offer options on how we can fulfill your dress without going beyond the declared cost.
Sometimes we make custom orders based on our standard collection and we know how much time it takes to produce it. In this case, we will calculate the final price right after the discussion of details.
Also, we accept partial payments. Usually, we divide the full sum for 3-4 every month payments. We create the first part of the payment and start the production.
=PRODUCTION=
After the first payment, we send you a measurement list. We check it, and if everything is okay, we start the production, but if we have doubts we may ask you to remeasure a few points.
Also, we start fabric searching and of course, we show you photos in progress. After fabrics are approved and purchased we start tailoring. Usually, we make the dress ready near or slightly before/after the last payment is done.
During all the process we send you the pictures of your dress per request, and the final result for approval.
=PROCESSING TIME=
Usually, the processing time takes 8-10 weeks.
=SHIPPING=
We send custom orders via Express shipping only. We calculate the price based on the approximate weight and size of your dress and the destination.
The shipping price in this listing is average and may vary from the final one.
=RETURNS AND CANCELLATION=
Please mind, that we don’t accept returns of custom orders. But if you have any issue please don’t hesitate to write us, and we will definitely solve the problem.
We accept cancellations. We will make a refund minus PayPal and taxes fees. If we’d already purchased fabrics for you before you canceled the order we will minus the fabrics cost too.
If you have any questions don’t hesitate to write to us at dressartmystery@gmail.com.
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Medieval velvet houppelande
Write a review
Shipping calculated at checkout.
Materials
-
cotton velvet, linen
Description
A classical houppelande: majestic outer garment from the far 15th century made of deep emerald velvet. Flared sleeves, collar, and voluminous skirt - everything in it is showing off an original Middle Ages flavor.
The outfit is accomplished with a belt and a lacing edged with beads on the front side. The headdress and underdress aren't included in the costume. But you can order the underdress in our store.
Houppelande would become your best look for Middle Ages historical events or LARP and fantasy photoshoots.
The garment is made to order.
|
From Ukraine |
Ready to dispatch in 6–8 weeks |
Returns and exchanges accepted____________________________________________________
♥See all Fantasy collection
♥See all Coats&Jackets
♥ Check out our store on Etsy
____________________________________________________
=SHIPPING=
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
=CUSTOM ORDERS=
It is possible to recreate this costume with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Georgian styled coat
Write a review
Shipping calculated at checkout.
Materials
-
costume fabric, cotton, viscose, steel bones
Description
One more elegant design inspired by the “Poldark” series. This coat was tailored from the rich burgundy costume fabric. It is extended with shaping steel bones and cotton or viscose linen.
In pair with our light-blue rococo dress, it would become the best outfit for an upper-class lady from the 18th century. But if you order it separately, it still would look breathtaking.
The coat is made to order.
|
From Ukraine |
Ready to dispatch in 6–8 weeks |
Returns and exchanges accepted____________________________________________________
♥See all our Coats&Jackets collection
♥ Check out our store on Etsy
____________________________________________________
=SHIPPING=
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
=CUSTOM ORDERS=
It is possible to recreate this costume with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Miss Peregrine Victorian jacket black
1 Review
Shipping calculated at checkout.
Materials
-
wool, coton satin, viscose lining
Description
“Only birds can manipulate time. Therefore, all time manipulators must be able to take the form of a bird.”
― Ransom Riggs, Miss Peregrine's Home For Peculiar Children
Amazing victorian long jacket, inspired by "Miss Peregrine's Home for Peculiar Children" and magnificent Eva Green as well.
A perfect combination of fashion trends of the Victorian era and the dark elegance of Miss Peregrine.
It will be great for theme parties, photoshoots, victorian picnic, and casual wearing.
The coat is made to order.
|
From Ukraine |
Ready to dispatch in 4–6 weeks |
Returns and exchanges accepted____________________________________________________
♥See all our Coats&Jackets collection
♥ Check out our store on Etsy
____________________________________________________
=SHIPPING=
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
=CUSTOM ORDERS=
It is possible to recreate this costume with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized
Miss Peregrine Victorian jacket
Write a review
Shipping calculated at checkout.
Materials
-
Jacquard, Cotton, Satin, Viscose linin
Description
One more variation of a fantastic coat inspired by exuberant Miss Perigregrine from a film Peregrine's Home For Peculiar Children.
A wonderful image created by Eve Green hasn't stopped to astonish us so we have made another coat from bright blue patterned jacquard fabric.
We have been following the examples of Victorian age fashion tendency in our works.
The coat is slim, wonderfully fits the shape and models the waist with lacing on the back.
Will become a pompous item in the wardrobes of those who love an original style of garments.
You can choose one of the variations: with handmade embroidery on the sleeves or without it.
Coat is made to order.
|
From Ukraine |
Ready to dispatch in 4–6 weeks |
Returns and exchanges accepted____________________________________________________
♥See all our Coats&Jackets collection
♥ Check out our store on Etsy
____________________________________________________
=SHIPPING=
We provide standard airmail shipping by default, but another option is express shipping via UPS, please, contact us for details.
=CUSTOM ORDERS=
It is possible to recreate this costume with other materials and coloring (text us for details).
If you have any questions or would like to place a custom order, don’t hesitate to write to us at dressartmystery@gmail.com.
-
Processing time
All items are made to order. Production time is usually 1-8 weeks (depends on the product).
-
Tracking the delivery of your order
Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.
-
Estimated shipping times
- North America: 2-4 weeks
- Europe: 2-3 weeks
- Australia, New Zealand and Oceania: 3-5 weeks
- We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
-
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
-
Returns, exchanges and cancellations
We accept returns and exchanges.
Contact us within: 14 days of delivery
Send items back within: 30 days of delivery
We don't accept cancellations. But please contact me if you have any problems with your order.
-
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
-
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
-
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
-
Problems with delivery
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
-
Custom and personalized