Ukraine postcard DressArtMystery family with Svitlana, Slava Ukraine - Dress Art Mystery
Dress Art Mystery

Ukraine postcard DressArtMystery family with Svitlana, Slava Ukraine

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Only 10 items in stock!

Ukrainian digital postcard with one of the girls from our DressArtMystery team.
All our team now is in safe places and is working as volunteers in our country. We help people in hardship to get food and medicine, find equipment and goods for Territory defence squads, support people around, and raise money for all these needs. Your donation will help us fund our cause.

Thank you for your order! Stand with Ukraine!
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Meet Svitlana, our strict and precise Dressmaker, and excellent friend and colleague. Here are some facts about her:

✍️: What's your role in DressArtMystery?
👩: I am a seamstress, technologist, deputy head of production

✍️: What is your tailoring experience?
👩: I work with DressArtMystery for 6 years. My overall tailoring experience is more than 10 years.

✍️: What do you love the most about your job?
👩: The final result. Besides, I like diversity, the opportunity to explore and solve the most difficult challenges. I get aesthetic pleasure looking at perfectly straight stitching. It is also very nice to receive feedback from people. Sometimes I even get goosebumps when I see our clients so beautiful and happy wearing our outfits❤️

✍️: What are you dreaming of and striving for?
👩: I've already got everything immaterial. Now it remains to earn money for material dreams. I want to keep up with the modern world, improve myself and get new knowledge and experience from people who've become an example for me.

✍️: Tell me some interesting facts about you?
👩: I am a diverse personality: the dark side is very close to me, but I adore everything cute and fluffy either. I also love nature, stones, and different metals. I really enjoy travelling and planet exploring. And I can't imagine my life without bright socks and delicious food :)

  • Processing time

All items are made to order. Production time is usually 1-8 weeks (depends on the product).

  • Tracking the delivery of your order

Each package has a tracking number, which allows you to get information about its location online. There are many different online tracking resources. Such a service is provided by most postal services. There are also independent services such as www.17track.net.

  • Estimated shipping times

  1. North America: 2-4 weeks
  2. Europe: 2-3 weeks
  3. Australia, New Zealand and Oceania: 3-5 weeks
  4. We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location.
    • Customs and import taxes

    Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

    • Returns, exchanges and cancellations

    We accept returns and exchanges.
    Contact us within: 14 days of delivery
    Send items back within: 30 days of delivery
    We don't accept cancellations. But please contact me if you have any problems with your order.

    • The following items can't be returned or exchanged

    Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
    - Custom or personalized orders
    - Items on sale

    • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    • Policy on returns

    All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.

    • Policy on delivery

    Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
    It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.

    • Problems with delivery

    If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
    When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.

    • Custom and personalized

    Custom items are made to measure, therefore exempt from distance selling regulations regarding cancellation. You can cancel an order for a custom item only within 48 hours from the time when order was placed. After this time we will not accept cancellations as your item will have gone into production. Refunds and exchanges are not permitted and items are not available on approval. We are not responsible for corsets and costumes made to incorrect measurements supplied by the customer.